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Danny McCarty
Participant
August 17, 2022
Question

can't verify....

  • August 17, 2022
  • 1 reply
  • 149 views

I work offline in the field and keep coming up with this crap. Has anyone figured out a work around. Sometimes the internet is hours away.

 

This topic has been closed for replies.

1 reply

GoldingD
GoldingD
Legend
August 17, 2022

Number one, the Adobe Creative Cloud Desktop App. Do not sign out, if you do, the apps get deactivated. Re-activating requires signing back in, and if you are without internet, you are out of luck. If you are signed in, hence no deactivation, and you go somewhere without the internet, do big deal (normally) . 

 

Number two, the Adobe Creative Cloud Desktop App. If (and I do not think this is your case) you are going on a trip without internet for a long time (how long a bit of math when your subscription was last authenticated, and ho long you will be away) consider intently signing out, then signing back in, to force a fresh authentication. This is a specialized situation.

 

Ahh, one inquiry, your OS was not listed on your post. Is it perhaps Windows, and specifically Windows 7 (or even worse 8)?

 

Rob_Cullen
Community Expert
Rob_CullenCommunity Expert
Community Expert
August 17, 2022

Number three, Never reset your Date/Time in your OS while 'away' - it will de-activate Apps.

 

Number four, If you have Mobile coverage you can use a mobile phone as a HotSpot to briefly connect to Adobe servers and keep Activated.

 

Number five, Consider using other software Apps until you return home.

OFFLINE GRACE PERIOD

 

Regards. My System: Windows-11, Lightroom-Classic 15.1.1, Photoshop 27.3.1, ACR 18.1.1, Lightroom 9.0, Lr-iOS 10.4.0, Bridge 16.0.2 .
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