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Participant
August 6, 2018
Question

Clone/heal tool not working after update

  • August 6, 2018
  • 2 replies
  • 1784 views

After updating to Lightroom Classic CC the clone/heal tool is not working. It creates a large black or white spot in the area, and only slightly changes when you move the spot around. It always chooses an area that is obviously not similar and will not clone correctly.  I've tried everything I know, and support was completely unhelpful and seemed to have no idea what was happening or how the tools work to begin with. Anyone else having issues with the clone tool? Have you figured out how to fix it?

This topic has been closed for replies.

2 replies

nikkil89747743
Participant
November 3, 2018

Did you find an answer to this problem? I am having the same issue and cannot get it resolved.

Just Shoot Me
Legend
November 3, 2018

There is no problem with the program. It is User Error. That is why the Original Poster never replied.

If you feel this tool isn't working properly start a New Discussion and state the exact nature of the problem you are having.

Give the Exact version number of LR and operating system you are using (Please not with most recent or up to date).

Just Shoot Me
Legend
August 6, 2018

Do you mean the Spot Removal Tool that has the options to either Clone or Heal?

That tool is working correctly on my windows 7 system with LR C CC V7.4