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Participant
April 5, 2024
Question

Does ADOBE Lr Classic have on-call Technical Support similar to APPLECARE ?

  • April 5, 2024
  • 2 replies
  • 123 views

Need help in AU with finding my image files which now only show with explanation marks beside them..

    This topic has been closed for replies.

    2 replies

    kglad
    Community Expert
    Community Expert
    April 5, 2024

    in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

    p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



    <"moved from using the community">
    Per Berntsen
    Community Expert
    Community Expert
    April 5, 2024

    Exclamation marks on image thumbnails (and/or question marks on folders) means that you have moved, renamed or deleted files (or folders) outside LrC. File and folder locations are referenced in the catalog, so they will no longer be in the location where LrC expects to find them.

     

    To fix the issue, see https://www.lightroomqueen.com/lightroom-photos-missing-fix/

    Adobe doesn't offer phone support, but you can contact support by clicking the chat icon bottom right on this page.

    https://helpx.adobe.com/support.html

    Based on the experience of other users, you'll probably get better help here on the forum.

     

    You have posted in Using the community which is for questions about the forums.

    A moderator will move your post to the Lightroom Classic forum.