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francinardaux
francinardaux
Participant
February 16, 2023
Question

error

  • February 16, 2023
  • 2 replies
  • 272 views

Suddenly the message in the screenshot appears and I did not update the system or Lightroom, everything was the same. So I can not explain what happens!

I use an external HD to keep the catalog and I can not find the CURRENT file to delete, as suggested by the Adobe Help Page, and now I have lost hours of my job, it is the second time in a few months and this is really frustrating!

 

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2 replies

F. McLion
Community Expert
F. McLionCommunity Expert
Community Expert
February 16, 2023

In addition, you may also want to check the catalog after resetting preferences.

You can do this directly while opening LrC with holding down the Alt/Opt key while starting LrC.

This presents you with the catalog selection, where you can select to check the integrity.

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    AxelMatt
    Community Expert
    AxelMattCommunity Expert
    Community Expert
    February 16, 2023

    Please try to reset the preferences of Lightroom: 

    Reset Procedure: 

    • Close Lightroom. 
    • Hold down [Alt/Opt]+[Shift] while restarting Lightroom. 
    • Overwrite the Preferences when prompted by the dialog. 
    • Close Lightroom. 
    • Restart Lightroom. 

     

    It's recommended to backup your preferences before you reset the preferences to the default settings:  

    https://helpx.adobe.com/lightroom-classic/kb/preference-file-and-other-file-locations.html 

     

    You can also try to copy the catalog file to your internal hard drive an try to open it from there.

     

    My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 5 - Topaz Photo
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