Error - f116f9bd-766b-427f-b027-8b30b5f74071

Question

Buenos dias, desde hace 3 dias que no logro a conectarme de mi computadora.

Me dice che tengo un error f116f9bd-766b-427f-b027-8b30b5f74071, cuando me conecto a adobe cuando trato de utilizar lightroom. Error que he buscado y no encuentro en internet

Me logro conectar en otras dos computadoras, pero en mi principal no.

A que se debe??

Les agradezco muchos a todos por su ayuda. Les deseo una hermosa semana.

Carlos

AxelMatt · Answer

Do you have tried to logout and relogin in the CC desktop client?

Another try is to reset Lightroom preferences to the defualt settings:

https://helpx.adobe.com/lightroom-classic/help/setting-preferences-lightroom.html

It's recommended to backup your preferences before you reset the preferences to the default settings:

https://helpx.adobe.com/lightroom-classic/kb/preference-fil e-and-other-file-locations.html

If this doesn't help try to reset the cc desktop app, make sure it's in the foreground, then press:

Win: Ctrl + Alt + R

Mac: Cmd + Opt + R

If that fails, try to repair the client instrallation

https://helpx.adobe.com/download-install/kb/creative-cloud-install-stuck.html

If this also fails go ahead and uninstall/reinstall per the above link

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