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H
Holger31317858wl2r
Participant
July 26, 2023
Question

falsches Lightroom Abo gekauft

  • July 26, 2023
  • 1 reply
  • 206 views

Hallo,

 

ich hab scheinbar das falsche Abo gekauft. Statt LR Classic hab ich Lightroom mit cloudbasierter Bearbeitung gekauft.

Lässt sich das umtauschen? Alle meine Sachen sind mit LR Classic bearbeitet. Das würde ich gerne so beibehalten.

 

Kennt jemand ne Lösung?

 

Danke für Eure Zeit und Hilfe.

 

This topic has been closed for replies.

1 reply

Rikk Flohr_Photography
Community Manager
Rikk Flohr_PhotographyCommunity Manager
Community Manager
July 26, 2023

Your issue can best be resolved by contacting Adobe Customer Care at https://helpx.adobe.com/contact/what-contact-options.html. Scroll to the bottom and click on the “Start Now” live chat link in the lower right of this page. Typing “Agent” into the chat text field will bypass the initial chat bot.

 

Rikk Flohr: Adobe Photography Org
H
hanomann
Known Participant
July 26, 2023

This happened to me too. I reacted as Rick says and got the refund very fast, so i could order the Right one.

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