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lloyd_pdx
Known Participant
December 23, 2022
Question

Finder and system crash/hang

  • December 23, 2022
  • 2 replies
  • 226 views

I'm out of my league when it comes to troubleshooting this kind of problem. I don't know where to begin with various crash logs or understanding what I'm reading there.  Because it seems related so far to LrC usage, I'm inquiring here, as well as Apple and other fora.

Any insights welcome.

 

2018 Intel Mac mini, 12.6.1, 32GB, LrC 12.1

 

Troubles seem to start sometime after downloading from a Lumix GH6 video and RAW files CFeType B card. One thing I notice in LR libary view, related or not, is a ! warning on a few files that I may not be able to make changes to those files so marked. Doesn't seem to be true, but maybe there's something invisible below the surface of that warning?

 

(Maybe this and the crash described next are related to something with the card itself. Angelbird (card mfr) pointed their finger at Lightroom, so no help there. Again, I don't know how to read crash reports.)

 

Later, after importing, and/or doing other non-LR work, and I attempt to eject the card from the reader (ProGrade, no firmware update available) I get a spinning beach ball and my Finder is frozen - can't eject anything, or close any finder window. If I relaunch Finder, I never get my desktop or any finder windows back. Force quitting processes from Activity monitor or otherwise makes no difference. When I attempt a restart, I lose everything onscreen, but it remains gray and my only option is a hard shutdown via long press on the Mac mini start button. Doesn't seem good. Upon starting up again, I'm able to eject the card without problem and do so immediately.

 

I've erased the card a couple of times. I've not yet tried a deep format. Maybe it's not even the card. 

I haven't tried a type-c cable swap or my other type B card; these hard shutdowns make me nervous.

 

I no longer have Apple Care on the Mini; maybe I should look into it. They're just going to say upgrade to Ventura, and it's way too soon for me, given other audio and video production I do.

 

Thanks for reading this far. 

This topic has been closed for replies.

2 replies

L
lloyd_pdxAuthor
Known Participant
December 24, 2022

Update: A community member on the relevant Lightroom Queen forum pointed out that the OS sees CFe cards as removable hard drives and might be trying to index the volume. I excluded it from the Spotlight index, and in my one subsequent test so far, after importing GH6 RAW files into LR I was able to eject the card with no hangs. Needs more thorough testing but this too was useful info.

    TheDigitalDog
    TheDigitalDog
    Inspiring
    December 24, 2022

    First, the ! Indicates the image is 'offline', and can't be found so you need to relink the image and the catalog. 

    https://helpx.adobe.com/lightroom-classic/help/locate-missing-photos.html

    The issue with the card could be the card reader (or the card itself), can you plug in another reader or card and try again. 

    Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"
      L
      lloyd_pdxAuthor
      Known Participant
      December 24, 2022

      Thanks, digital dog; this is a different exclamation mark, dark grey within a grey circle, than the offline indicator. Curiously, they no longer appear in library view for me to screenshot; so perhaps it's a random temporary import/preview quirk.

      I have one other CFeB card that I can try, but only the one reader. I think I'll try offloading files from the card in question first, but without using LR, to see if the system hang issue recurs in that scenario.

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