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Participant
April 24, 2022
Question

Hard Drive Error Message

  • April 24, 2022
  • 5 replies
  • 290 views

I am getting this error message. I thought maybe there was not enough memory on my external HD, so I tried to open a brand new catalog in a new external HD. I can't do anything, and I am panicking!

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5 replies

Community Expert
April 24, 2022

Also, when you use a new external drive, make sure to first reformat it in a format that works in Mac OS X. You don't want to use NTFS for example which lots of external drives come formatted as. Reformat those as APFS (if they are SSD) or HFS+ (if they are oldfashioned spinning hard disks).

Community Expert
April 24, 2022

Apart from the permissions issues already mentioned, you really do not want to use characters like commas, colons, dashes, periods, etc. in folder names. Lightroom is VERY likely to choke on that. You have two such subfolder and even drive names in your path above that  are likely to get your machine thoroughly confused ("Ext. 6 - 8 TB" and "Paxon , C". Both of those can cause major issues depending on the way you have this external drive formatted. 

JohanElzenga
Community Expert
Community Expert
April 24, 2022

The latest MacOS update changed something in the security settings. The settings shown above are no longer enough. Go to MacOS 'System Settings - Security & Privacy' and add Lightroom Classic to "Full Disk Access". Click on the lock icon to unlock the settings, then click on the plus icon to add Lightroom Classic if it isn't already listed. If it is listed, then just enable the checkbox.

 

 

-- Johan W. Elzenga
dj_paige
Legend
April 24, 2022

Check your Security & Privacy settings. They should look like this:

 

Inspiring
April 24, 2022

Please check if you have read / write access in the folder.

Open Finder and select the folder, then right mouse button and information.

At the end of this list you can see you user rigth, you must have full read / write rigths.

 

Ralf