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J
Juan Carlos25617031udir
Participant
August 11, 2022
Question

I can´t preview and import video MP4 with my iMAC

  • August 11, 2022
  • 1 reply
  • 128 views

I can´t previewand import video MP4 with Lr CC with my iMAC. Only photos. 

What can I do?

 

Thanks

This topic has been closed for replies.

1 reply

JohanElzenga
Community Expert
JohanElzengaCommunity Expert
Community Expert
August 11, 2022

Please state the exact version of Lightroom and the version of MacOS. There is no 'Lightroom CC' anymore. That name has changed years ago. Currently there is Lightroom and Lightroom Classic.

 

-- Johan W. Elzenga
J
Juan Carlos25617031udirAuthor
Participant
August 11, 2022

Yes,sorry LRc Version 11.4.1 and macOS Monterey Vers. 12.5.

Thank you 

johnrellis
johnrellis
Legend
August 12, 2022

Initial troubleshooting steps:

 

1. Grant LR Full Disk Access:

https://community.adobe.com/t5/lightroom-classic-discussions/quick-tips-how-to-give-full-disk-access-to-lightroom-classic-on-macos/m-p/12913413

 

Without Full Disk Access, LR can do all sorts of screwy things.

 

2. Make a very short sample .mp4 (less than 49 MB) and attach it here. We can then efficiently determine if the issue is with the video or with your LR installation.

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