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jdgallant
jdgallant
Participant
October 30, 2022
Answered

Images stuck Sync - no errors showing

  • October 30, 2022
  • 1 reply
  • 161 views

Just finished editing a few images and wanted to sync them back to mobile Lr and I have 6 images which are simply syncing forever. 

 

When investigating why it's not syncing, it's simply shows sync METADATA and the hover says Pending Masks: 1.

 

I'm unsure how to proceed to sync these 6 images to Lr Mobile. 

 

M2 Macbook Air

Ventura 13.0

LrC 12.0.1 

This topic has been closed for replies.
Correct answer cmgap

You could try a couple of tests to see if you can clear up the problem... In the left column in the Catalog panel do you see All Sync Errors? If you have errors here, delete them and make sure that that sync has not been paused. You can check this under the cloud icon in the upper right corner. Make sure that your phone and Lr Mobile are open. Check Lr Mobile as well to see if you have sync errors under All Photographs, if yes delete them and keep the phone and LrC open. Hope this helps. 🎃

 

1 reply

cmgap
Community Expert
cmgapCommunity ExpertCorrect answer
Community Expert
October 31, 2022

You could try a couple of tests to see if you can clear up the problem... In the left column in the Catalog panel do you see All Sync Errors? If you have errors here, delete them and make sure that that sync has not been paused. You can check this under the cloud icon in the upper right corner. Make sure that your phone and Lr Mobile are open. Check Lr Mobile as well to see if you have sync errors under All Photographs, if yes delete them and keep the phone and LrC open. Hope this helps. 🎃

 

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