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Charles_Sng
Participant
December 22, 2023
Answered

Lightroom 13 and newer is slow because it no longer supports full graphic card acceleration

  • December 22, 2023
  • 2 replies
  • 2597 views

I updated Lightroom to version 13 and started encountering slow downs and display problems. I searched the forum and noticed many are facing these issues too. Then, I noticed that the version 13 has deactivated full graphic card acceleration by default and there is no way to reactivate it because the check boxes are blanked-out (only limited acceleration available). Updating my Nvidia driver does not help. Activating acceleration via Geforce Experience does nothing too. Please fix this bug ASAP! If you are facing the same issue, please share your experience too. 

 

[moved from bugs to discussions according to the community rules - Mod.]

    This topic has been closed for replies.
    Correct answer Charles_Sng

    Hi all,

     

    Just to update you all of what happened after my last post:

     

    I downgraded LR 13.1 to 13.00 and was able to work with it for some time. It was slow and laggy sometimes and full video acceleration could not be activated, but at least it seldom crashes and I can still get my work done (slowly). About a month later, Nvidia latest studio driver was released and after updating that, almost everything goes back to normal - I was able to activate Full video acceleration once again! I took a gamble and updated LR to 13.1...... and it is working much better than before - Full video accleration is still working, and the app no longer crashes! It still lags from time to time especially after prolong usage of over 2 hours, but at least things are back to normal and I can resume my normal workflow!

     

    I had just updated LR to 13.2 yesterday, and it seems that things are getting a little better - the app seems less laggy than 13.1, and so far there is no crash.

     

    I deduced that something went wrong with LR or Nvidia video driver, and somehow the engineers managed to fix that it their latest releases. 

     

    Thank you all for your help and advice here! 🙂

     

    2 replies

    C
    Charles_SngAuthorCorrect answer
    Participant
    February 23, 2024

    Hi all,

     

    Just to update you all of what happened after my last post:

     

    I downgraded LR 13.1 to 13.00 and was able to work with it for some time. It was slow and laggy sometimes and full video acceleration could not be activated, but at least it seldom crashes and I can still get my work done (slowly). About a month later, Nvidia latest studio driver was released and after updating that, almost everything goes back to normal - I was able to activate Full video acceleration once again! I took a gamble and updated LR to 13.1...... and it is working much better than before - Full video accleration is still working, and the app no longer crashes! It still lags from time to time especially after prolong usage of over 2 hours, but at least things are back to normal and I can resume my normal workflow!

     

    I had just updated LR to 13.2 yesterday, and it seems that things are getting a little better - the app seems less laggy than 13.1, and so far there is no crash.

     

    I deduced that something went wrong with LR or Nvidia video driver, and somehow the engineers managed to fix that it their latest releases. 

     

    Thank you all for your help and advice here! 🙂

     

      A
      Community Expert
      AxelMattCommunity Expert
      Community Expert
      December 22, 2023

      Is your system up-to-date? Do you have installed all recent updates and patches for the operating system and the device drivers, especially the graphic driver. Please make also sure that you have installed the Studio version and not the Game Ready version of your NVidia driver.

       

      If you have buldin a CPU with an internal grpahic processor, try to disabling the processor internal graphic card. Or you're using more than one graphics card in Windows, your high-end card might not be set as the primary card. To disable the lesser of the two cards, use the Device Manager on Windows. In the Device Manager, right-click the card's name and choose Disable.

       

       

      Please provide a copy of your 'System Info'. This can be get from the LrC Help > System Info menu item. There's a copy button in the System Info dialog. Press this button and paste the info into your next forum post.

      My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 9 - PureRAW 6 - Topaz Photo AI
        C
        Charles_SngAuthor
        Participant
        December 22, 2023

        Thanks for your advice. My system is up to date with all latest patches of Windows 10 and other system drivers. I only use Studio Drivers. No internal graphics card. I have been using Lightroom Classic 12.5 and below with full graphic acceleration on with no issue at all. The trouble only arrived when it is updated to 13 onward. Now, I have to content with occasional crashes during loading of app, occasional display glitches and slow performance in the Develop Module. I never had such issues before updating to version 13.

          Keith Reeder
          Keith Reeder
          Participating Frequently
          December 22, 2023

          You need to tell us what GPU you're using...

           

          As Axel has already asked you to do, go to:

           

          LightRoom > Help > System info

           

          and post the contents.

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