Skip to main content
cappuccinoxo
cappuccinoxo
Participant
June 6, 2022
Question

Lightroom CC 2015 won't start.

  • June 6, 2022
  • 1 reply
  • 401 views

I have been using Lightroom CC 2015 (desk version) for a long time. But suddenly, it won't start. 

The error message I get is: "Adobe Lightroom quit unexpectedly. Click Report to see more detailed information, etc."

Adobe has stopped supporting this old software. So I'm not sure what to do.

 

I wonder if the old software is no longer compatible with the new OS system. I believe it stopped working since I updated apple OS update, although I don't remember exactly which version. Now, I also bought a new laptop (updated from Macbook Pro 2017 to Macbook Pro 2021). But Lightroom CC stopped working with my old laptop. 

 

Any idea what I can do? 

 

Thanks!!! 

This topic has been closed for replies.

1 reply

TheDigitalDog
TheDigitalDog
Inspiring
June 6, 2022

What version of Mac OS are you running?

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"
cappuccinoxo
cappuccinoxoAuthor
Participant
June 6, 2022

Monterey ver 12.4

TheDigitalDog
TheDigitalDog
Inspiring
June 6, 2022

That is one issue; such old versions installers are not 64 bit which is required by Monterey. LRshould run as a 64-bit application under Monterey but installing it is the issue; you must boot into an OS that can support the 32-bit installer (the last being Mojave). That's a big problem for M1's because Monterey, Big Sur, Catalina and M1 Macs do not run 32-bit and can't boot into Mojave. 

IF your new MacBook isn't an M1, you are OK but if it is, you're SOL. 

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"
    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices