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Participant
June 28, 2022
Question

lightroom classic 11.4 not starting

  • June 28, 2022
  • 3 replies
  • 107 views

lightroom 11.4 (but also 11.3 and 11.2) are not starting on mac monterey suddenly, yesterday all working normally. already uninstalled and installed many times, still not working.

other adobe apps working normally.

how to fix?

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3 replies

TheDigitalDog
Inspiring
June 28, 2022

If what Axel suggests doesn't work, the next thing to try is this: In System Preferences, >Security & Privacy, >Full Disk Access, do you see Lightroom listed? If not, do add it and try again.
See: https://community.adobe.com/t5/lightroom-classic-discussions/quick-tips-how-to-give-full-disk-access-to-lightroom-classic-on-macos/td-p/12913413

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"
GoldingD
Legend
June 28, 2022

And you checked for a lock file?

AxelMatt
Community Expert
Community Expert
June 28, 2022

Please try to deactivate the GPU manually. See "Solution 2" in the document behind the second link.

Troubleshoot GPU issues | Lightroom Classic (adobe.com)

 

Another step is to try to reset the Lightroom preferences.

https://www.lightroomqueen.com/how-do-i-reset-lightrooms-preferences/

It's recommended to backup your preferences before you reset the preferences to the default settings:

https://helpx.adobe.com/lightroom-classic/kb/preference-file-and-other-file-locations.html

 

Do you get an error message?

What has been change on you system before the error occur? 

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 6 - Topaz Photo AI