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Tyler28463111xz5t
Participant
February 17, 2023
Question

Lightroom Classic

  • February 17, 2023
  • 1 reply
  • 1296 views

When I go to open up lightroom classic I get a Pop-Up that says "Sorry, this product doesn't seem to be licensed." what do I need to do in order get rid of this problem?

    This topic has been closed for replies.

    1 reply

    Rob_Cullen
    Community Expert
    Rob_CullenCommunity Expert
    Community Expert
    February 17, 2023

    Do you have a subscription? Specifically the "Photography Plan"? (NOT the Lightroom Plan)

    Are you Signed in with the Adobe Creative Cloud Desktop App?

     

    Regards. My System: Windows-11, Lightroom-Classic 15.0, Photoshop 27.0, ACR 18.0, Lightroom 9.0, Lr-iOS 10.4.0, Bridge 16.0 .
    T
    Tyler28463111xz5tAuthor
    Participant
    February 17, 2023

    Yes I  have the Photography plan and im signed into my creative cloud

    Theresa J
    Community Expert
    Theresa JCommunity Expert
    Community Expert
    February 17, 2023

    Are you signed in with the Creative Cloud desktop app? Open Creative Cloud and click on your avatar in the upper right corner. Click on Adobe Account to view your account with a browser. Does it show that your account is active and Lightroom Classic is included?

    This is what my account looks like.

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