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robertc19933413
Participant
October 21, 2023
Question

Lightroom classic after 13.1 update on windows 10 crashes during work in develop module

  • October 21, 2023
  • 6 replies
  • 1839 views

After last 13.1 update my Lightroom classic randomly crashes during standard work in develop module. I can no relate it to any specific slider or act, sometimes during masking, sometimes during just reguler switching toi next picture. No error message, no dialogue screen, nothing. Just whooop and it is gone... Then restaring helps but after some time again. During last processing batch od cca 100 images it crasher multiple times (7-8 times I think) and it happen in different jobs.

Machine is Windows 10:


Procesor Intel(R) Core(TM) i7-8700 CPU @ 3.20GHz 3.19 GHz
Instalirani RAM 64,0 GB
Windows 64-bit  procesor x64

Windows 10 Pro
Verzija 22H2
Installled: ‎02.‎12.‎2020.
version of OS - 19045.3570
 Windows Feature Experience Pack 1000.19052.1000.0

Nvidia Studio driver

GeForce GTX  1060 6GB

 

Thank you for any suggestions.

Robert

 

 

    This topic has been closed for replies.

    6 replies

    B
    bundy115
    Participant
    January 27, 2024

    Same problem here.  It seems to be video driver related (I have the most up-to-date drivers).  LR faulters and then restarts and transitions to the import dialog.

    D
    Delmar Penner
    Participating Frequently
    December 2, 2023

    I have very similar issue - if not exactly the same. From my observation it only crashes when I'm in develop module, and at least 90+% of the time it happens when switching to the next image (Maybe it's 100% but I can't say that for sure; its def most of the time). I have already tried disabling the "Use Graphics Processor" in settings and that makes no difference.

    like OP said, you edit like normal, or even just browsing through images, and suddenly LR just vanishes; no warnings, no error messages, just gone. And it does it A LOT! Every 5 - 10 minutes. Completely unacceptable.

    Lightroom version: 13.0.2

     

    Processor: i9-13900k 3.00 GHz

    Graphics: Asus TUF Gaming GeForce RTX 4080 16GB

    Nvidia Studio Driver version 546.01

    64 GB RAM

    Edition Windows 11 Pro
    Version 22H2
    OS build 22621.2715

    D
    Delmar Penner
    Participating Frequently
    December 2, 2023

    I downgraded to LR v13.0. I opened it and ran it and it crashed in less than a minute. Now downgrading to v2.51. Let's see how that rolls.

    D
    Delmar Penner
    Participating Frequently
    December 7, 2023

    Going to v2.51 is not a good option for me because I can't open my latest LR file. So I reverted back up to v3.0.2 and now I'm just having to deal with crashes constantly. I hope someone from Adobe is taking this serious!

    Or if anyone knows what settings to change somewhere please share!

      C
      CeeBee2001
      Known Participant
      November 19, 2023

      I'm having exactly the same issue with v13.0.1. It turns my normally rock-solid PC into a screaming unstable mess. v13.0 is rock solid, however so I have rolled back.
      5800x 3D
      RTX 4070

      Win 10

      32GB DDR 4 3600 Mhz RAM

      DdeGannes
      Community Expert
      DdeGannesCommunity Expert
      Community Expert
      October 29, 2023

      @robertc19933413 , I guess you are referring to LrC 13.0.1, the latest update?

       

      Regards, Denis: iMac 27” mid-2015, macOS 11.7.10 Big Sur; 2TB SSD, 24 GB Ram, GPU 2 GB; LrC 12.5,; Lr 6.5, PS 24.7,; ACR 15.5,; (also Laptop Win 11, ver 24H2, LrC 15.3; PS 27.0; ) Camera Oly OM-D E-M1.
      R
      robertc19933413Author
      Participant
      October 30, 2023

      Yes. Never before that update. Using stnadard paid Photography packket for years on this machine without such issue. After these update - crash every 10-15 minutes

       

        KR Seals
        Community Expert
        KR SealsCommunity Expert
        Community Expert
        October 30, 2023

        You can always roll back to V 12.5 through the Creative Cloud app.

         

        Ken Seals - Nikon Z 9, Z 8, 14mm-800mm. Computer Win 11 Pro, I7-14700K, 64GB, RTX3070TI. Travel machine: 2021 MacBook Pro M1 MAX 64GB. All Adobe apps.
        KR Seals
        Community Expert
        KR SealsCommunity Expert
        Community Expert
        October 29, 2023

        You can always try resetting the LrC preferences.

        Also, check out some of the other threads in this forum about people having similar issues.

        Ken Seals - Nikon Z 9, Z 8, 14mm-800mm. Computer Win 11 Pro, I7-14700K, 64GB, RTX3070TI. Travel machine: 2021 MacBook Pro M1 MAX 64GB. All Adobe apps.
          KR Seals
          Community Expert
          KR SealsCommunity Expert
          Community Expert
          October 21, 2023

          Is your GPU studio video driver up to date?

          Try resetting the LrC Preferences.

           

          Ken Seals - Nikon Z 9, Z 8, 14mm-800mm. Computer Win 11 Pro, I7-14700K, 64GB, RTX3070TI. Travel machine: 2021 MacBook Pro M1 MAX 64GB. All Adobe apps.
            R
            robertc19933413Author
            Participant
            October 28, 2023

            Sorry for late answer, I use Studio driver, and it is updated

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