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kyleb.edin
Participant
March 2, 2023
Question

Lightroom Classic Sync Error

  • March 2, 2023
  • 1 reply
  • 387 views

I recently moved all my lightroom images to a different hard drive. At the same time I created a new catalog and attempted to tidy things up. 

Ever since, Lightroom won't sync some files. The Asset Path/Link is a url (https://lightroom.adobe.com/libraries/ followed by a string of letters and numbers). When I click the path, it leads me to a page with the following error: 

We’re sorry, but Adobe Lightroom is temporarily offline.

We’re aware of this issue and are working to restore access.

Please try again in a few minutes!

See our status page for more info.

 

It's been like this for a few weeks and I'm now desperate to resolve. 

 

I've tried unsharing any shared collections and I've rebuilt the sync data. Neither have worked. 

 

 

Any help would be much appreciated.

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1 reply

kyleb.edin
Participant
March 6, 2023

Resolved the issue. I visited my library using a browser and this showed some sync errors (couldn't see this on LRC or LR). That cleared a few of the issues. The remaining items were viewable by following the URL  in sync activity. Once I saw the images that had the problems, I could locate them in LRC and remove them or clear all settings. 

Seemed to work for me.