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Ric G
Known Participant
September 30, 2023
Question

Lightroom Detecting People crashing on Mac Studio

  • September 30, 2023
  • 1 reply
  • 584 views

I'm running Lightroom Classic on a Mac Studio M1 Ultra. The first, and sometimes second time I use the People masking option, Lightroom will crash almost immediately. After that, the tool works reliably. If I can keep the People disclosure triangle turned off, I can use the other tools on the first try, but I don't always remember to close it after I use it.

 

I don't lose any actual work when the crash occurrs, but it forgets where I was in the catalog.

 

The usual explanation for this is a lack of VRAM, but on the M1, VRAM is integrated into other memory so, in theory, I have 128 GB of it. 

 

Ric

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    1 reply

    johnrellis
    johnrellis
    Genius
    September 30, 2023

    Please do the LR menu command Help > System Info and copy/paste the entire contents here so we can see exactly which versions of hardware and software LR thinks you're running and important LR options that are set.

     

    Click the Apple icon in the upper-left corner and do About This Mac. Post a full-resolution screenshot (not a phone pic) of the About window.
    https://www.lightroomqueen.com/community/help/createscreenshot/

    R
    Ric GAuthor
    Known Participant
    October 1, 2023

    Here's the LR Sys Info:

    Lightroom Classic version: 12.5 [ 202308091523-68a7abd6 ]
    License: Creative Cloud
    Language setting: en-US
    Operating system: Mac OS 13
    Version: 13.5.2 [22G91]
    Application architecture: x64 (emulated)
    Logical processor count: 20
    Processor speed: 2.4GHz
    SqLite Version: 3.36.0
    Built-in memory: 131,072.0 MB
    Real memory available to Lightroom: 131,072.0 MB
    Real memory used by Lightroom: 12,256.3 MB (9.3%)
    Virtual memory used by Lightroom: 70,108.7 MB
    Memory cache size: 1,660.2MB
    Internal Camera Raw version: 15.5 [ 1595 ]
    Maximum thread count used by Camera Raw: 5
    Camera Raw SIMD optimization: SSE2
    Camera Raw virtual memory: 2192MB / 65535MB (3%)
    Camera Raw real memory: 2543MB / 131072MB (1%)
    Standard Preview Size: 1440 pixels
    Displays: 1) 5120x2880, 2) 5120x2880

    Graphics Processor Info:
    Metal: Apple M1 Ultra
    Init State: GPU for Export supported by default
    User Preference: Auto

    Application folder: /Applications/Adobe Lightroom Classic
    Library Path: /Users/rgetter/Pictures/Lightroom/Lightroom Master Catlog/Lightroom Master Catlog-Oct-2022-v12.lrcat
    Settings Folder: /Users/rgetter/Library/Application Support/Adobe/Lightroom

    Installed Plugins:
    1) AdobeStock
    2) Aperture/iPhoto Importer Plug-in
    3) ColorChecker Camera Calibration
    4) Flickr
    5) Loupedeck2
    6) LR/Instagram
    7) Nikon Tether Plugin
    😎 Tourbox

    Config.lua flags: None

     

    [Note: The Loupdeck and Tourbox are a couple of control surfaces I have. Earlier (pre-auto-mask) versions of LR were running just fine with these]

     

    The About section of System Settings:

    And here's the Hardware Overview from the system profiler (serial number & UUID) removed:

    rdware Overview:

     

      Model Name: Mac Studio

      Model Identifier: Mac13,2

      Model Number: Z14K000AULL/A

      Chip: Apple M1 Ultra

      Total Number of Cores: 20 (16 performance and 4 efficiency)

      Memory: 128 GB

      System Firmware Version: 8422.141.2

      OS Loader Version: 8422.141.2

      Serial Number (system): -removed-

      Hardware UUID: -removed-

      Provisioning UDID: -removed-

      Activation Lock Status: Disabled`

     

    Thanks!

    Ric

    johnrellis
    johnrellis
    Genius
    October 1, 2023

    "Application architecture: x64 (emulated)"

     

    You're running the Intel version of LR on an Apple Silicon Mac. Others have reported occasional problems with that. To run the native version of LR:

     

    1. In Finder, go to the folder /Applications/Adobe Lightroom Classic.

     

    2. Right-click "Adobe Lightroom Classic.app" and do Get Info.

     

    3. Uncheck the option Open Using Rosetta.

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