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CraftyJohn
Participant
April 21, 2023
Question

Lightroom does not open

  • April 21, 2023
  • 2 replies
  • 387 views

I installed the latest version of classic, only to find it would not open.

Anyone else have the same issue?

I am using a macbook with Ventura.

This topic has been closed for replies.

2 replies

AxelMatt
Community Expert
AxelMattCommunity Expert
Community Expert
April 21, 2023

Please try the following steps:

  • Close LrC if open (if the UI isn't visible shut down LR via Taskmanager)
  • Locate the file named "metrics.json"
    File Locations: 
    Mac: /Users/<username>/Library/Caches/Adobe/Lightroom/metrics.json
    Win: C:\Users\<username>\AppData\Local\Adobe\Lightroom\Caches\metrics.json 
  • Remove or rename the file

 

Check if Lightroom starts normally.

 

More infos you'll find here: P: LrC 12.2.1 fails to start/launch or is extremel... – Seite 6 - Adobe Support Community - 13673512

 

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 5 - Topaz Photo
GoldingD
GoldingD
Legend
April 21, 2023

Try logging onto your computer using a different user account. Does LrC work?

 

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