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Participating Frequently
April 29, 2023
Answered

Lightroom new AI Denoise (12.3) not working on new MacBook Air M2

  • April 29, 2023
  • 3 replies
  • 1833 views

I installed Lightroom 12.3 and wanted to try out the new AI denoise fieature. However, it is greyed out on my lightroom and it say in italian " La funzione non è attualmente compatibile con questo" which translated to "the feature is not currently supported by this"

 

However I am running a new Macbook ir with an M2 processor and with 24GB of RAM and OS Ventura. Is it possible that the AI feature really doesn't work on the lates apple machine?

 

Any feedback is appreciated

This topic has been closed for replies.
Correct answer TheDigitalDog

You will see such an error with raw files that don't follow the correct type of raw or even DNGs out of cameras that may be linear to begin with. So yeah, we need to know more about the raw itself. Maybe you can upload it to something like Dropbox? 

3 replies

TheDigitalDog
TheDigitalDogCorrect answer
Inspiring
April 29, 2023

You will see such an error with raw files that don't follow the correct type of raw or even DNGs out of cameras that may be linear to begin with. So yeah, we need to know more about the raw itself. Maybe you can upload it to something like Dropbox? 

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"
Participating Frequently
April 29, 2023

Thank you for the answers. Yes indeed i was trying ato apply denoise to JPEG files. I mostly shoot JPEG out of my fujiflm XT4 camera and did not read anywhere that the tool was meant only for raw files. I can confirm that it works on raw files. Let's hope that Adobe extends the technology to non-Raw files as well in the near future.
Thanks again!

GoldingD
Legend
April 29, 2023

What camera, what RAW option?

 

D Fosse
Community Expert
Community Expert
April 29, 2023

First make sure you're launching it on a Bayer/x-trans raw file directly from a camera, not a demosaiced RGB file that has already been processed. The latter isn't only PSD/TIFF etc, but also some DNGs produced by, say, Super Resolution or Photomerge.