Skip to main content
S
Sarah1234abc
Participant
October 29, 2021
Question

lightroom to photoshop import not working

  • October 29, 2021
  • 7 replies
  • 8314 views

I just updated PS and LC and now when I try to open a file in photoshop from Lightroom, it just creates a copy in lightroom and won't open in PS. I have a ton of posters I'm trying to put together and I need to be able to transfer files to photoshop! HELP!!!! 

 

Computer is Dell XPS running Windows 10

Right click on photo, select edit in - adobe photoshop - Results in a second copy in Lightroom and doesn't open in photoshop

 

    This topic has been closed for replies.

    7 replies

    T
    thatcraftychick
    Participant
    January 11, 2023

    Did you ever find a fix to this? I'm having the exact same issue and nothing has fixed it.

      Todd Shaner
      Todd Shaner
      Legend
      November 12, 2021

      Try resetting LrC Preferences file as outlined at the below link. Place a copy of the current Preferences file on your desktop so it can be easily restored if of no help.

       

      https://www.lightroomqueen.com/how-do-i-reset-lightrooms-preferences/

       

      P
      ParPar5
      Participating Frequently
      November 13, 2021

      I'm afraid that didn't work either. I tried both methods of resetting the LrC preferences described in the link. The problem only occurs when I try to send to PS2022 using the "Edit a Copy with Lightroom Adjustments" option. The problem does not occur if I try to send to PS2022 with "Edit a Copy" or "Edit Original". But, I want to Edit with my Lightroom Adjustments.

      GoldingD
      GoldingD
      Legend
      November 13, 2021

      Some have tried resetting the Photoshop preferences/settings

       

      https://helpx.adobe.com/photoshop/using/preferences.html

       

      or, if not worrying about a backup

      https://www.howtogeek.com/724968/how-to-reset-adobe-photoshop-preferences/

       

       

      GoldingD
      GoldingD
      Legend
      November 12, 2021

      A couple of other possible solutions.

       

      1. Sign out then sign in via the Adobe Creative Cloud Desktop App

       

      2. Look at permissions (Troubleshoot user permissions)

      https://helpx.adobe.com/photoshop/kb/basic-troubleshooting.html#permissions

       

      those from: https://community.adobe.com/t5/photoshop-ecosystem-discussions/the-file-could-not-be-edited-because-photoshop-2021-could-not-be-launched-error-message/m-p/12431389

      P
      ParPar5
      Participating Frequently
      November 12, 2021

      I'm afraid neither of these new "solutions" solved my issue. I've launched from the Adobe Creative Cloud App, the programs list on my start menu, and a shortcut on the desktop and all have the same result. I created a new Admin account on my computer and tried launching from that account but the same problem arose. I've logged out and back into Adobe but that didn't solve it either. I've uninstalled and reinstalled LrC and PS2022 and no joy.  Uggh!

      D
      DanielMY
      Participant
      November 11, 2021

      Hello,

      I know it is not exactly the same problema, but I just want to let you know what worked for me.

       

      Here I installed Lightroom CC using Windows Store and Photoshop 2022 using Adobe Cloud.

      This way I had the same problem where I asked to open a photo in Photoshop and got an error.

      I uninstalled Lightroom CC and reinstalled it using Adobe Cloud and now it works fine.

       

      Best luck.

      JohanElzenga
      Community Expert
      JohanElzengaCommunity Expert
      Community Expert
      October 29, 2021

      If the menu says 'Edit in Photoshop 2021', then either you have not yet updated Photoshop, or you have now two versions of Photoshop and Lightroom points to the old one. Uninstall the old version if that is the case.

       

      -- Johan W. Elzenga
        P
        ParPar5
        Participating Frequently
        November 12, 2021

        I'm having the same problem with Edit in Photoshop2022 with Lightroom Adjustments. Mine does say PS2022 and I have uninstalled the prior version of PS and LrC and then reinstalled the new versions. I have Camera Raw v14.0.1, PS2022 v23.0.1 and LrC v11.0 running. Everything was working fine until I upgraded to the latest versions.

        S
        Sarah1234abcAuthor
        Participant
        October 29, 2021

        didn't work... I think it might have something to do with the fact that when your select "edit in" the photoshop option still says "edit in photoshop 2021" and this is the 2022 version? 
        I managed to work around by exporting the photos to jpgs and saving and then pulling those files into photoshop. A bunch of extra steps, but at least I can keep working.

          GoldingD
          GoldingD
          Legend
          November 2, 2021

          Did you uninstall PS first?

          Try again, this time, after the uninstall, double check that no older copy if PS exists.

          Also, this time, turn the computer off, then back on as to cause a cold boot, 

          Then install PS

           

          Incidentally, after you install PS, double check that ACR 14 was installed. Been an issue causing a different problem.

          GoldingD
          GoldingD
          Legend
          October 29, 2021

          Uninstall PS

          Reinstall PS

           

          smitbow
          smitbow
          Participant
          November 2, 2021

          That doesn't work for me in either the updated Lightroom Desktop or Classic. Classic will eventually open a file after about 3 or 4 attempts. Errors read "couldn't launch Photoshop" and then "Lightroom couldn't prepare the file for export". The prompt window for editing with Lr changes or a copy never loads.

           

            P
            paulh54173388
            Participant
            August 16, 2023

            Having the same issue if anyone has any advice.

            Terms & ConditionsAccessibility statement
            Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices