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garyp4593654
garyp4593654
Participating Frequently
August 25, 2022
Question

Lightroom V 11.5 graphic card message

  • August 25, 2022
  • 3 replies
  • 266 views

Lightroom V11.5. Windows 10 Business edition. Lenovo Thinkpad T450S

I have been getting this message appearing after a recent Lightroom upgrade(see attachment).

I don't believe it can be updated as a further message suggests that the Graphics card driver has been customised by Lenovo.

 

If the Graphics card driver cannot be update were does that leave me? With an unstable system? Unusable Lightroom? etc.

 

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    3 replies

    DdeGannes
    Community Expert
    DdeGannesCommunity Expert
    Community Expert
    August 29, 2022

    Turning of GPU acceleration in Lightroom preferences > performance tab on your ThinkPad will have little or no effect. You will only see any noticeable performance enhancement if you are using a 4 or 5K monitor. If you get no update for the driver then just turn it off.

     

    Regards, Denis: iMac 27” mid-2015, macOS 11.7.10 Big Sur; 2TB SSD, 24 GB Ram, GPU 2 GB; LrC 12.5,; Lr 6.5, PS 24.7,; ACR 15.5,; (also Laptop Win 11, ver 24H2, LrC 15.0.1, PS 27.0; ) Camera Oly OM-D E-M1.
    Michael J. Hoffman
    Community Expert
    Michael J. HoffmanCommunity Expert
    Community Expert
    August 28, 2022

    You can disable the graphics processor in Lightroom, which should allow you to continue to work in Lightroom using your current driver.

     

    Go to Lightroom's Preferences, under Performance, and change the setting for Use Graphics Processor to "Off." Then restart Lightroom.

     

    wwwrico
    wwwrico
    Participant
    August 26, 2022

    I have a Lenovo Flex 5 with the same problem.  Lenovo SW says there is no graphics card upgrade available. I can update Microsoft drivers manually but it says don't do that, to contact Lenovo instead.  I contacted Lenovo: "From our records we can see that the warranty has now expired. We are happy to offer you an Out of Warranty solution that meets your needs." Options are to start over or buy a warranty. Not much help.

    If the Graphics card driver cannot be update were does that leave me? With an unstable system? Unusable Lightroom? etc.

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