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Inspiring
June 15, 2022
Question

LR 11.4 Crashing anytime syncing or creating a preset.

  • June 15, 2022
  • 2 replies
  • 240 views

I've been using lightroom classic since it started. I have a beast computer that I edit 8k RAW video files with, I edit 2-3 weddings a week in still photos, no issues.  I upgraded to Lightroom 11.4 last night... no issues today, everything was working fine. I exported about 500 raw files, it exported them in record time with the new GPU setting for export.  HOWEVER: After the export, anytime I try to sync settings in develop mode across multiple photos, OR copy settings, OR create a preset... the program hangs and freezes and won't do anything until I force close it through ctrl+alt+del.  I've tried uninstalling, rebooting, reinstalling, I've tried uninstalling, rebooting, reinstalling older versions, I've tried removing the GPU option.... same thing happens EVERY SINGLE TIME. I need a fix asap. Everything else on my computer with adobe works as normal.
System specs, Windows 10 - 64 Gigs RAM - 12 Gigs Video via Titan X Paschal - 4.2 Ghz CPU, tons of hard drive space.

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2 replies

SSINEM
Participant
July 10, 2022

I have the same problem  with the latest version 11,1 Anyone can help .Thanks

 

TheDigitalDog
Inspiring
June 15, 2022

Try resetting your Lightroom preferences:
https://helpx.adobe.com/lightroom-classic/help/setting-preferences-lightroom.html
Also see: https://community.adobe.com/t5/lightroom-classic-discussions/important-steps-for-manually-resetting-preferences-omitted-from-help-article/td-p/12972518

Quit Lightroom Classic.
MacOS: Press and hold the Shift + Option keys.
Windows: Press and hold the Shift + Alt keys.
While holding down the keys, launch Lightroom Classic.
When asked, select "Yes". 

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"