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Victor_W
Participant
January 21, 2024
Question

LR Classic not opening. Shuts down Immediately

  • January 21, 2024
  • 2 replies
  • 195 views

LR Classic stopped opening. I have repaired Creative Cloud, Uninstalled and reinstalled all Adobe applications, I have verified the permissions, and ran malware cleaner prior to all of these. LR Classic starts to open and then shuts down before it if fully open. It was working fine and the next day it was not. This is on a M1 Macbook Pro running Samona 14.2.1 . Any help would be greatly appreciated. I am out of commission until this is resolved. Thanks

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    2 replies

    kentdesign
    Community Expert
    kentdesignCommunity Expert
    Community Expert
    January 22, 2024

    Hve you perchance tried resetting the LRC preferences?

    1. Start Lightroom Classic while holding the Shift + Option (macOS) or Shift + Alt keys (Windows). 

    A dialog box asks if you want to Reset Preferences. 

    1. Click Yes.
    GoldingD
    GoldingD
    Legend
    January 21, 2024

    If you log onto your computer using a different account, what happens? If your account is an admin account, then you would need to create a new admin account and test with that account.

     

    and see:

    https://helpx.adobe.com/lightroom-classic/kb/lightroom-basic-troubleshooting-fix-most-issues.html

     

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