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Mario269887993bs8
Participant
November 6, 2022
Answered

LRC won't start under Ventura (but not the external drive issue)

  • November 6, 2022
  • 1 reply
  • 202 views

After the upgrade to OS Ventura my LRC won't start anymore. Finder shows an error like "Adobe Lightroom Classic is corrupted and cannot be opened. This file was loaded on an unknown date" (translated from German). When checking the creation date of the LRC app, it says 17 August 2019. The version shows "--". I have tried to uninstall, install a previous version (12.0) and also upgrade to 12.0.1 but it won't work. Any idea?

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Correct answer johnrellis

You could try using the Creative Cloud Cleaner tool to remove all traces of Creative Cloud apps and then reinstall LR Classic:

https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

1 reply

johnrellis
johnrellisCorrect answer
Legend
November 8, 2022

You could try using the Creative Cloud Cleaner tool to remove all traces of Creative Cloud apps and then reinstall LR Classic:

https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

    M
    Mario269887993bs8Author
    Participant
    November 10, 2022

    Thank you so much, this solved the issue!

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