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Participant
August 14, 2023
Question

Missing photos and presets

  • August 14, 2023
  • 1 reply
  • 102 views

Hi! I've been using Lightroom to edit my photos for about five years now. Recently, my laptop broke and since then I've lost access to the Lightroom app on my own laptop. I've installed the Lightroom app on another laptop however the only photos that appear in the app are ones I've uploaded to Lightroom through its web. All photos I've imported directly in the Lightroom app don't appear in it anymore. This also includes all my downloaded presets alongside ones I've made myself. Unfortunately I haven't figured out what the problem is. If someone could help, this would be greatly appreciated! 

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1 reply

AxelMatt
Community Expert
Community Expert
August 14, 2023

If you don't have no longer access to your broken laptop you have to restore all data (catalog, presets, images) from a backup.

My hard drive died! How do I restore Lightroom from my backups? | The Lightroom Queen

 

Unfortunately you don't wrtite about anything your environment. Which operating system and which version of Lightroom do you use?

 

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 5 - Topaz Photo