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Participant
September 14, 2023
Question

Photos not being displayed in Lightroom Classic

  • September 14, 2023
  • 2 replies
  • 144 views

I have suddenly been unable to view my photos in Lightroom Classic.  What do I need to do?

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2 replies

dj_paige
Legend
September 14, 2023
quote

I have suddenly been unable to view my photos in Lightroom Classic.  What do I need to do?


By @KATHERINE32276237o8j3

 

What do you see? Describe in detail. Also, show us a screen capture of what you see (use the "Insert Photos" icon; do not attach files)

AxelMatt
Community Expert
Community Expert
September 14, 2023

In a first step try to reset the Lightroom preferences.

https://www.lightroomqueen.com/how-do-i-reset-lightrooms-preferences/

It's recommended to backup your preferences before you reset the preferences to the default settings:

https://helpx.adobe.com/lightroom-classic/kb/preference-file-and-other-file-locations.html

 

If this doesn't help you should try is to switch off the GPU support from the Lightroom preferences and check if that helps to fix the issue.

Go to Lightroom > Preferences > Performance tab > Uncheck "Use Graphics Processor" > Restart Lightroom.

https://helpx.adobe.com/lightroom-classic/kb/troubleshoot-gpu.html

 

If you see in the library only grey rectangles your monitor profile could be corrupt.

Please see here: How do I change my monitor profile to check whether it’s corrupted? | The Lightroom Queen

 

If this also doesn't help we need more informations about your environment.

Which operating system do you use?

Which version of Lightroom do you use?

Please provide also a copy of your 'System Info'. This can be get from the LrC Help > System Info menu item. There's a copy button in the System Info dialog. Press this button and paste the info into your next forum post.

Is your system up-to-date? Do you have all recent patches and updates for your operating system and device drivers (esp. graphic driver) installed?

 

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 5 - Topaz Photo