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Participant
September 9, 2022
Question

Preset list garbled after importing a preset

  • September 9, 2022
  • 1 reply
  • 172 views

Hello, i have this problem on lightroom classic 11.4 on windows. I tried importing a preset, it gave me an error, when i got back in the app, the presets list was glitched. I tried reinstalling the app, but it's still the same. Anyone knows how to fix this?

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1 reply

GoldingD
Legend
September 9, 2022

A possible corrupt preference file.

 

see:

https://helpx.adobe.com/lightroom-classic/help/setting-preferences-lightroom.html

 

The preference file can get corrupted leading to buggy behavior. A corrupt preference file will survive uninstalls, updates, and upgrades. By renaming or moving or deleting the preference file you create a situation where LrC will recreate a fresh new one upon startup of LrC. Be aware various settings will revert to defaults.

 

johnrellis
Genius
September 9, 2022

To build on GoldingD's reply, many people have reported over the past years that a blank Presets panel was fixed by resetting preferences.