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Alfred 28795480glzO
Participant
March 9, 2023
Question

Problem beim download von Ligtroom Classic

  • March 9, 2023
  • 1 reply
  • 130 views

Der Download von Lightroom classic dauert sehr lange und immer wieder kommt die Fehlermeldung 1002!

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1 reply

Sameer K
Community Manager
Sameer KCommunity Manager
Community Manager
March 9, 2023

Welcome to the Lightroom Community. I'll help you figure this out. What version of Windows OS are you working on? What troubleshooting steps have you already tried?

 

Try these steps:

  • In the Creative Cloud app, press CTRL + ALT + T (Win) to launch Creative Cloud Troubleshooter & select 'Close Creative Cloud and related processes' > click on Go.
  • Restart the computer.
  • Disable any antivirus program that controls the permissions to files & folders in your computer.
  • Sign in & retry from Creative Cloud again and let us know if the error persists.

 

Thanks!
Sameer K

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