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E
edie5CF5
Participant
April 1, 2022
Question

Problem reading preferences options

  • April 1, 2022
  • 1 reply
  • 267 views

I cannot read the options in Lightroom Preference because the tops of the characters are missing.  Adjusting my screen magnification doesn't seem to help.  See example below.

This topic has been closed for replies.

1 reply

Ranjisha Sengupta
Ranjisha Sengupta
Legend
April 1, 2022

Hi there,

 

We're sorry about the graphical user interface issue in Lightroom.

Which version of Lightroom are you using? Since when has this started? Is it happening just to the import options of Lightroom preferences? Have you tried re-login into the application?

Try to reset Lightroom preferences back to defaults after backing up the data.

When starting Lightroom, hold down ALT+SHIFT on Windows or OPT+SHIFT on mac. Lightroom will start completely reset to default after confirming that you want to reset preferences. 

 

We're here to help. Let us know how it goes.

 

Regards

Ranjisha

E
edie5CF5Author
Participant
April 2, 2022
I reset LR and it still happens. Its' on all of the preferences menu tabs.
Here's a sample from the performance tab. I've been using LR for a couple
of years, it's always been like this. It occurs on my Benq monitor and on
my Lenovo laptop no matter. On my Lenovo the menu appears so tiny that I
can't read it at all. Got any other ideas.

from benq



from Lenovo laptop



All other menus and drop-downs display properly and are readable. They seem
scalable, but preference menu don't seem to scale properly.

Thanks, Edie
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