Screen goes black in Develop module

Forum|Forum|3 years ago
August 1, 2022
3 replies
347 views

Is there any fix to the issue of the screen randomly going dark while in Develop module other than disabling the graphics card? Straigtening without graphics card is very slow.

Windows

This topic has been closed for replies.

GoldingD

Legend

Please post your System Information as Lightroom Classic (LrC) reports it. In LrC click on Help, then System Info, then Copy. Paste that information into a reply. Please present all information from first line down to and including Plug-in Info. Info after Plug-in info can be cut as that is just so much dead space to us non-Techs.

J

joez5111852Author

Participant

Lightroom Classic version: 11.4.1 [ 202206241800-b406ce4c ]
License: Creative Cloud
Language setting: en
Operating system: Windows 10 - Home Premium Edition
Version: 10.0.22000
Application architecture: x64
System architecture: x64
Logical processor count: 20
Processor speed: 2.9GHz
SqLite Version: 3.36.0
Built-in memory: 65220.6 MB
Real memory available to Lightroom: 65220.6 MB
Real memory used by Lightroom: 1547.3 MB (2.3%)
Virtual memory used by Lightroom: 2502.2 MB
GDI objects count: 708
USER objects count: 2372
Process handles count: 2415
Memory cache size: 17.7MB
Internal Camera Raw version: 14.4.1 [ 1122 ]
Maximum thread count used by Camera Raw: 5
Camera Raw SIMD optimization: SSE2,AVX,AVX2
Camera Raw virtual memory: 329MB / 32610MB (1%)
Camera Raw real memory: 347MB / 65220MB (0%)
System DPI setting: 240 DPI (high DPI mode)
Desktop composition enabled: Yes
Displays: 1) 3840x2400
Input types: Multitouch: Yes, Integrated touch: Yes, Integrated pen: No, External touch: No, External pen: No, Keyboard: No

Graphics Processor Info:
DirectX: NVIDIA GeForce RTX 3060 Laptop GPU (31.0.15.1693)

Init State: 3
User Preference: 0

TheDigitalDog

Inspiring

If turning OFF GPU works, it's a GPU bug and you need to contact the manufacturer or find out if there's an updated driver for it. This is why disabling GPU is an option as more and more functionality moves to the GPU in newer versions of many Adobe products.
Also see: https://helpx.adobe.com/photoshop/kb/acr-gpu-faq.html

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"