Participant

Question

se me traba lightroom cuando quiero eliminar una foto

Forum|Forum|4 years ago
June 4, 2022
4 replies
357 views

consulta me esta pasando hace tiempo que cuando quiero eliminar una foto el programa se me bloquea se traba y tengo que reiniciar .esto no es cada foto que quiera eliminar sino que deves en cuando . pero cuando empieza a fallar ya es seguro que cada dos o tres foto lo hace

me contacte con los tecnicos y me dijeron que es problema de la placa de video que tenia.

compre una pc nueva con placa mas grande gtx1050 4gb gddr5 mas un ryzen5 5600x mass ssd

instale todo el paquete de creative cloud y lightroom me sigue fallando se trava en reiteradas ocaciones

ahora me piden que desintale todo y vuelva a instalar pero ya me cance ya que cada ves que lo hago pierdo todas las configuraciones guardadas que me lleva mucho tiempo configurar

ya estoy mas desidido en seguir con otro programa y dejar lightrroom no me queda otra me lleva mucho tiempo cada ves que me contacto segur sus ordenes para arreglar y todo sigue igual

This topic has been closed for replies.

GoldingD

Legend

Where, what hard drive, do you store your images, your photographs? Both original and exports.

As you have Windows OS, is that drive permanently assigned a drive letter? (more important if an external drive)

Does that entire drive, the folders on the drive, and the subfolders have proper user rights?

GoldingD

Legend

Versión de Lightroom Classic: 11.3.1 [ 202204181225-f90ebff5 ]
Licencia: Creative Cloud

Ok, LrC v11.3.1, That is not the problem. Any reason you have not upgraded to LrC v11.4.1?

Sistema operativo: Windows 10 - Business Edition
Versión: 10.0.19042

Windows 10, Build 19042, so version 20H2.This is two versions out of date, but probably not the issue at hand.

Velocidad del procesador: 3,7GHz

Fine, CPU more than good enough

Memoria incorporada: 16328,5 MB

RAM not the issue ( unless damaged, but symptoms would be different if such)

Pantallas: 1) 1920x1080

As you are not using 4K and above, you can disable the option to use GPU, and see what happens. but that is usually a performance problem.

DirectX: NVIDIA GeForce GTX 1050 Ti (30.0.15.1215)

DirectX, fine, (not DirectX would indicate a problem) NVIDIA GeForce GTX 1050, fine, GPU driver v512.15, a newer version has been released, v516.59, you may want to update. This would also be more of a performance issue. But Adobe always states update the GPU driver. Note that newer LrC capability's might need newer drivers.

Ruta de la biblioteca: D:\Pictures\Lightroom\Lightroom Catalog.lrcat

This is that new SSD? I assume it has plenty if free space. For the hard drive a catalog is stored on, LrC needs at least 25% free space.

Plugins instalados:
1) Plug-in de conexión al equipo de Nikon
2) Adobe Stock
3) Facebook
4) Flickr
5) Loupedeck2

None of those stand out as problematic.

Deborah235195130h8g

Participant

hola! lo pudiste arreglar? tengo el mismo problema, me sucedía con una imac del 2019 y ahora me está sucediendo con una macbook m1.

GoldingD

Legend

@Deborah235195130h8g wrote:
hola! lo pudiste arreglar? tengo el mismo problema, me sucedía con una imac del 2019 y ahora me está sucediendo con una macbook m1.

As you have MACOS instead of Windows, your problem/solution may be very very different. Please post your own discussion. When you do, please include system info as above.

GoldingD

Legend

Please post your System Information as Lightroom Classic (LrC) reports it. In LrC click on Help, then System Info, then Copy. Paste that information into a reply. Please present all information from first line down to and including Plug-in Info. Info after Plug-in info can be cut as that is just so much dead space to us non-Techs.

andres pozobonAuthor

Participant

Versión de Lightroom Classic: 11.3.1 [ 202204181225-f90ebff5 ]
Licencia: Creative Cloud
Configuración de idioma: es
Sistema operativo: Windows 10 - Business Edition
Versión: 10.0.19042
Arquitectura de la aplicación: x64
Arquitectura del sistema: x64
Cantidad de procesadores lógicos: 12
Velocidad del procesador: 3,7GHz
Versión de SqLite: 3.36.0
Memoria incorporada: 16328,5 MB
Memoria real disponible para Lightroom: 16328,5 MB
Memoria real usada por Lightroom: 1053,8 MB (6,4%)
Memoria virtual usada por Lightroom: 1243,7 MB
Recuento de objetos de GDI: 701
Recuento de objetos de USUARIO: 2617
Recuento de identificadores de procesos: 2047
Tamaño de memoria de caché: 70,2MB
Versión interna de Camera Raw: 14.3 [ 1072 ]
Número máximo de subprocesos que usa Camera Raw: 5
Optimización de SIMD de Raw de cámara: SSE2,AVX,AVX2
Memoria virtual de Camera Raw: 11MB / 8164MB (0%)
Memoria real de Camera Raw: 12MB / 16328MB (0%)
Ajustes de PPP del sistema: 96 PPP
Composición de escritorio activada: Sí
Pantallas: 1) 1920x1080
Tipos de entrada: Multitoque: No, Toque integrado: No, Pluma integrada: No, Toque externo: No, Pluma externa: No, Teclado: No

Información de procesador gráfico:
DirectX: NVIDIA GeForce GTX 1050 Ti (30.0.15.1215)

Carpeta de la aplicación: C:\Program Files\Adobe\Adobe Lightroom Classic
Ruta de la biblioteca: D:\Pictures\Lightroom\Lightroom Catalog.lrcat
Carpeta de ajustes: C:\Users\Usuario\AppData\Roaming\Adobe\Lightroom

Plugins instalados:
1) Plug-in de conexión al equipo de Nikon
2) Adobe Stock
3) Facebook
4) Flickr
5) Loupedeck2

Indicadores config.lua: None

Adaptador #1: Proveedor : 10de
Dispositivo : 1c82
Subsistema : 8c961462
Revisión : a1
Memoria de vídeo : 4018
Adaptador #2: Proveedor : 1414
Dispositivo : 8c
Subsistema : 0
Revisión : 0
Memoria de vídeo : 0
AudioDeviceIOBlockSize: 1024
AudioDeviceName: $$$/dvaaudiodevice/SystemDefaultAndEffectiveDeviceName=System Default - Altavoces (Realtek(R) Audio)#{comment}DVAAU-4201250: Open the audio hardware preferences page.
AudioDeviceNumberOfChannels: 2
AudioDeviceSampleRate: 48000
Build: Uninitialized
Direct2DEnabled: false
GL_ACCUM_ALPHA_BITS: 16
GL_ACCUM_BLUE_BITS: 16
GL_ACCUM_GREEN_BITS: 16
GL_ACCUM_RED_BITS: 16
GL_ALPHA_BITS: 0
GL_BLUE_BITS: 8
GL_DEPTH_BITS: 24
GL_GREEN_BITS: 8
GL_MAX_3D_TEXTURE_SIZE: 16384
GL_MAX_TEXTURE_SIZE: 32768
GL_MAX_TEXTURE_UNITS: 4
GL_MAX_VIEWPORT_DIMS: 32768,32768
GL_RED_BITS: 8
GL_RENDERER: NVIDIA GeForce GTX 1050 Ti/PCIe/SSE2
GL_SHADING_LANGUAGE_VERSION: 4.60 NVIDIA
GL_STENCIL_BITS: 8
GL_VENDOR: NVIDIA Corporation
GL_VERSION: 4.6.0 NVIDIA 512.15
GPUDeviceEnabled: false
OGLEnabled: true
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