Sync ceased to function

Forum|Forum|2 years ago
May 5, 2023
2 replies
567 views

My LR Classic unexpectedly ceased funcioning with the web and hence with my iPad and iPhone. I am using the latest versions of LR Classic and Mac OS. I have tried turning pause on and off; stating and restarting both the program and the computer. I singed out and back into the web app. Though I have used LR and this feature for a long time, I have no idea what to try next to get syncing to resume.

The drop down menu says 15 files are syncing, but the files are not updating on the web or the iPad. Also, 15 is not the right number based on my activity with synced collections. There are no files listed in the preferences panel for syncing as syncing--it is blank.

Suggestions appreciated; thank you.

This topic has been closed for replies.

jmckennaphoto

Participant

LIkewise, I'm experiencing the same issue. My Lightroom Classic photos sync up to Lightroom Mobile, but the edits from Mobile don't sync back. I've Rebuilt Sync Data, followed by Optimize Catalog, followed again by Rebuild Sync Data. I even closed and rebooted between rebuilds to no luck.

J

JRT9Author

Participant

My syning issue is solved, for right now anyway. Unexpectedly when launching LR Classic I received a message that my catalog was corrupt and would be repaired. I held my breath while the process proceded. The voila! LR Classic launched and began syncing. Why this didn't happen the dozens of other times i launched LR and it wasn't syncing I have no clue. I also would like to know how to intentionally lauch the repair process if I have syncing issues again.