transfer LR 4.4 student edition to new laptop

Forum|Forum|2 years ago
August 1, 2023
1 reply
238 views

Hello,

I would like to transfer "LR 4.4 student edition" from my old windows laptop to my new one.

I tried to download with the serialnumber but I got the message that it already exists.

Is it possible or do I have to download LR CC?

Windows

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dj_paige

Legend

I tried to download with the serialnumber but I got the message that it already exists.

What is the exact unedited word-for-word message? At what point in the process do you get this message?

H

Hans24975046catqAuthor

Participant

The message is : this serial number is already in use

I entered it on account.adobe.com\products. To try to update.

dj_paige

Legend

As far as I know, Lightroom 4 did not check serial numbers to make sure they were already in use or not. Perhaps that is different for the Student version, but I think not.

I entered it on account.adobe.com\products. To try to update.

I don't understand the part "To try to update", what do you mean by that? You have not mentioned updating before in this thread, update what? What happens if, instead of entering your serial number, you sign in with your e-mail and password for adobe.com?

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