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ashleighb39773401
Participant
December 30, 2018
Question

Can't Import JPG Photos

  • December 30, 2018
  • 1 reply
  • 238 views

Hey all, I just did the update on Lightroom CC and it's not allowing me to import any of my photos at all! Any idea what's going on and how I can fix it?

Thanks!

    This topic has been closed for replies.

    1 reply

    Sahil.Chawla
    Adobe Employee
    Sahil.Chawla
    Adobe Employee
    December 31, 2018

    Hi Ashleighb,

    Sorry to hear that you're not able to import images in Lightroom, could you please let us know the exact version of Lightroom and operating system you're working on?

    Also, where are you importing the images from? Local drive or external drive?

    Have you tried copying a few images to desktop and then try importing them into Lightroom CC and see if it helps?

    Regards,
    Sahil

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