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luis.was.taken
Participant
February 7, 2020
Question

Cant import any photos ("Fatal database error")

  • February 7, 2020
  • 1 reply
  • 469 views

hello

I just subsicribed to lightroom/classic/photoshop two weeks ago and i already have to problems.

One of them is that I cant import photos anymore. it just wont import, even when there is an progressbar at the top left corner. when I go to the Taskmanager I can ee that the CPU isnt busy (around 5%) and non of the other components arent used more than 10% (RAM around 7 out of 14GB) the only thing lightroom says about that is when you restart the programm without cancelling the import it says:  "Fatal database error"

 

can somebody help me? im currently edditing a payed shooting and i dont really like lightroom classic...

 

Thanks

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1 reply

A
andreaj46983555
Participant
February 7, 2020

I keep having the database error too! No idea what to do to fix it!

    L
    luis.was.takenAuthor
    Participant
    March 23, 2020

    so i just found out how to fix it. its very simple, but you will lose all youre data. 

    you have to delete lightroom and some data in youre windows explorer: 

    1.      deinstall Lightroom

    2.      go to the explorer and search " C:\Users\*insert user name*\AppData\Local\Adobe "

    3.      delete the folder called "Lightroom CC"

    4.      install lightroom once again

    5.      finished -it should work.

     

    but remember: all photos will be deleted (maybe deleting a special sub-folder can help, havent tried it.)

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