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Caroline22516452j96o
Participant
January 5, 2022
Question

Contact helpdesk how?

  • January 5, 2022
  • 1 reply
  • 130 views

Hi!

 

Problems after an update of the program to log in to my account. Instead of beeing able to log in by Apple Id I was redirected to log in by facebook. Now I only come to a new account page 😞 All my pictures are gone. Anyone now how to come in contact with support to give them my account Id so I can access my pictures and my 1st account? Kindly regards Caroline

 

This topic has been closed for replies.

1 reply

Rob_Cullen
Community Expert
Rob_CullenCommunity Expert
Community Expert
January 6, 2022

Chat to Adobe Customer support in the Chat box that opens at-

https://helpx.adobe.com/contact.html?rghtup=autoOpen

Be 'signed-in' to this forum site with your ID and PW. Allow Cookies and Pop-ups in your Browser.

 

 

Regards. My System: Windows-11, Lightroom-Classic 15.0, Photoshop 27.0, ACR 18.0, Lightroom 9.0, Lr-iOS 10.4.0, Bridge 16.0 .
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