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Pierre Paul Elena
Participant
June 19, 2020
Question

Disk storage problem with LR version 3.3

  • June 19, 2020
  • 4 replies
  • 424 views

Hi

 

I used LR version 3.2.1 and outside the cloud, I stored my photos on a Synology NAS. I have changed the version to  the new one 3.3. The storage on Synology NAS was not possible since "the external disk is full". I have 30 To of storage and I used only 10 To... I have uninstalled the new version and installed again the old one. 

If somebody could comment?

Thanks

 

Pierre Paul

    This topic has been closed for replies.

    4 replies

    selondon
    Community Expert
    selondonCommunity Expert
    Community Expert
    July 27, 2020

    It may be worth adding to this thread also:

    https://feedback.photoshop.com/photoshop_family/topics/lightroom-3-3-storage-location-on-nas

    S
    Soft Consultancy
    Participant
    July 22, 2020

    Exact same problem here. My QNAP has plenty of free space wich I can use from my MacBook Pro whitout any issues exept for latest LightRoom version.

    M
    MGC Websites Ltd
    Participant
    July 22, 2020

    As ptlu says above downgrading to 3.2.1 via the cloud app got me working again but I lost 2 days trying to work that out. Adobe support don't seem to aknowledge the problem and wanted me to contact the NAS drive manufacturer.

    N
    nicholaso4652796
    Participant
    July 27, 2020

    Same here -  but how would I go about downgrading? I'm running 3.3 on a Mac if that's important

    ptlu
    ptlu
    Participant
    July 18, 2020

    Same here.  Seems like downgrading to 3.2.1 has worked to resolve the issue for me.

    M
    MGC Websites Ltd
    Participant
    June 20, 2020

    Exactly the same problem here.  I used my Mac away from the network and Synology NAS (may or not be relevant) and on returning LR's behaviour is bizarre. It is able to access existing files on the NAS but when trying to add new ones it says both that the volume is offline (it isn't) and that there is not enough free space on it (there is). Furthermore if I edit an existing file and try to save it either to the same Mac or to another across the network it also tells me there is no disk space so it can't do it. I have no way of saving an edited file!! This started on 3.2 and updating to 3.3 doesn't help. Clearly the disks on three seperate devices aren't all full so the error messages are not helping.

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