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Participant
April 9, 2020
Question

Email verification incorrect in Lightroom.

  • April 9, 2020
  • 1 reply
  • 337 views

I just downloaded Lightroom on my mac and when i open it they ask me to verify my email but they didn't ask for my email and they just sent it to this email "email" which is not mine and i have never saw that in my life so i don't know what to do. 

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1 reply

Akash Sharma
Legend
April 10, 2020

Hi there,

 

Sorry that a wrong email address is shown in the verification process while authenticating your Lightroom subscription. 

 

Please see Wrong email in downloading Creative Cloud and CC Desktop App Sending Verification to Wrong Email where the issue has been addressed.

 

Regards,

Akash