Error when reading from it's preview cache
Hi,
I have LR five. I'm getting the "error when reading from its preview cache" message. In the interest of honesty, I Googled on the problem and came upon some Adobe posts on the topic from three years ago. The problem is, the suggestion that one should remove certain files did not seem to work for the person making the complaint. So here are my questions: Has anyone used the remove file method and been successul regarding the problem (I'm deathly afraid of removing the wrong files)? Has anything changed in three years that makes solving the problem easier? How do you get in contact with an Adobe technician for a chat (this is the only thing that worked for one person)? Anyone have a phone number?
Thanks, Al Marotta
