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J
Jsengphotography
Participant
March 30, 2019
Question

Free trial problem

  • March 30, 2019
  • 2 replies
  • 239 views

I recently downloaded Lightroom cc for my pc(windows) and Android phone. What I noticed was when I logged into my mobile app, it shows that I have 30 days of free trial. But when I log into my Lightroom cc for pc(windows), it only shows 7 days of free trial. Both devices are synced and backed up. On the desktop free trial version, it says in the app that I have 1tb of storage, but i got a notification saying that my cloud storage is almost full. Currently I am only using 1.92GB of storage in the app but in creative cloud it says I have used 96.1% of 2GB. Does anyone know what's happening?

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2 replies

99jon
99jon
Genius
March 30, 2019

7 days is normal for the desktop version of all Adobe Creative cloud apps. The phone version can always be used freely, except for premium features e.g. brush and other selective tools. So 30 days may apply to the latter. I think 1TB of storage only becomes available upon purchase.

Peru Bob
Community Expert
Peru BobCommunity Expert
Community Expert
March 30, 2019

The PC and Mac versions of CC have a trial of 7 days.

The mobile version may be different.

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