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Savannah5DAD
Participant
August 19, 2020
Question

glitch

  • August 19, 2020
  • 2 replies
  • 210 views

My light room is frozen and wont let me do anything or even exit it completely. It wont sync from my phone either i need help!

 

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2 replies

S
Savannah5DADAuthor
Participant
August 28, 2020

i have a brand new mac book pro and i use lightroom v3.4 my lightroom mobile and web works perfectly fine 

 

99jon
99jon
Genius
August 20, 2020

It will help us to answer your question if you could provide the exact version number you have installed and details of your operating system e.g.
• Windows 10 v1809, v1903; MacOS Mojave (10.14) Catalina (10.15)
• Lightroom v3.4; Lightroom Classic v9.4, Lightroom Mobile iOS v5.4, Lightroom Mobile Android v5.4
You can find this from your application menu:
Help >> System Info

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