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Participant
March 25, 2020
Question

Help! Everything has just disappeared from my lightroom

  • March 25, 2020
  • 2 replies
  • 205 views

Hi, 

 

I use Lightroom on my iPhone and have previously downloaded presets that I use to edit photos. I logged on today and everything is gone including previous photos I have used. The only

difference I can think of is that I downloaded creative cloud for my pc yesterday. Please can someone help me retrieve my presets and previous work? 

Thank you!

This topic has been closed for replies.

2 replies

Theresa J
Community Expert
Community Expert
March 25, 2020

Did you have to re login to Lightroom on your iPhone? Do you have a paid creative cloud or a free one? Did you create a new account when you downloaded the creative cloud for your pc? When photos go missing, it is usually because you have logged into a different account.

Participant
March 25, 2020

the same thing happened to me!!! i have no clue what’s going on.