Images are missing from Lightroom Classic & Lightroom Mobile

Question

Hello 
 
I just lost all my pictures on Lightroom.  I simply opened the app and saw all the photos disappear one by one. I went from more than 2000 photos to about seventy.Same on my phoneI didn't do any special manipulation. I only opened the app.Can you help me recover my photos ?
 
Damien{Title edited by Moderator}

Ranjisha Sengupta · Answer

Hi Damien,

We understand the situation; let's try to check what went wrong and how to get the images back.

A few quick questions:

1) Which version of Lightroom are you using?

2) Where are the images located? Have you changed the location of the Images?

3) Did you re-name the images or the folder recently?

Check this article for the steps to find missing images in Lightroom: Locate missing photos in Lightroom.

If the images got accidentally deleted, check these steps: https://helpx.adobe.com/lightroom-cc/using/restore-deleted-photos.html.

We will like to hear from you. Please keep us posted.

Thanks.

Ranjisha

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