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svenm65511220
Participant
November 9, 2020
Answered

Import Settings

  • November 9, 2020
  • 1 reply
  • 954 views

Hi at all,


Unfortunately, Lightroom Mobile on my iPad no longer automatically opens the "do you want to import? query box. No matter if I connect the camera or SD card reader. I can only import pictures via the "+ button". But I don't like the overview selection there. Is it possible to set the query on the iPad?

On my IPhone the import query comes automatically, no Problems... 

 

Any Ideas? 

 

Best Regards 

 

{Moved from Lightroom Cloud to Lightroom Mobile Forum by Moderator} 

 

 

This topic has been closed for replies.
Correct answer Charlie.D

Lightroom Mobile has access to Photos/All Photos and Files and Folders. Already checked in my Settings...


Hi Sven,

Sorry about that -- you did confirm you checked the relevant settings already.  We're looking into the problem you mentioned here.  

 

Update: question -- to iOS Settings > Privacy > Files and Folders, if you toggle the setting for Lightroom off and then back on, does this help the issue on your device?

 

1 reply

selondon
Community Expert
Community Expert
November 9, 2020

It may be something to do with the Privacy Settings on the iPad. Make sure that Lightroom has access to Photos/All Photos and Files and Folders.

svenm65511220
Participant
November 10, 2020

Lightroom Mobile has access to Photos/All Photos and Files and Folders. Already checked in my Settings... :–( 

1 week ago, everything was Fine 🤷🏼😊

Community Manager
November 10, 2020

If you have updated to iOS 14, please also check that your iPad has allowed Lightroom to access All Photos, not just Selected Photos.  Does that help?  https://helpx.adobe.com/lightroom-cc/kb/lightroom-mobile-ios-14.html