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Nicole Slater Photos
Participant
April 7, 2020
Question

Lightroom CC won't sync presets to mobile app

  • April 7, 2020
  • 1 reply
  • 236 views

Hi!

I saw that there were previous postings with this topic, but all a couple years old.  Certainly we aren't still dealing with the same issue 2 years later?

 

My apps are both updated and I've imported the presets correctly into Lighroomt CC.  It's been 4 days and the new presets, both my own that I created and ones that I purchased aren't syncing to the mobile app. 

 

Has anyone had this problem and fixed it?  

    This topic has been closed for replies.

    1 reply

    selondon
    Community Expert
    Community Expert
    April 7, 2020

    You could also post on the following forum that is monitored by the engineering team (this is mainly as user to user forum):

     

    https://feedback.photoshop.com/photoshop_family/categories/photoshop_family_lightroom_cc

     

    Which release of Lightroom are you using? (the CC was dropped from the name a while ago)