Skip to main content
tyrliang
tyrliang
Participant
February 19, 2022
Question

Lightroom Desktop Sync Problem

  • February 19, 2022
  • 1 reply
  • 156 views

 As the screenshot shows above, 2 photos show as blank in my Lightroom CC, Windows version, up to date. Even I tried to delete it for a few times, they are still there like this. And I think the whole sync is stucked by them.

 

Would anyone help?

 

Much appreciated!

This topic has been closed for replies.

1 reply

Sameer K
Community Manager
Sameer KCommunity Manager
Community Manager
February 21, 2022

Hi,


Thanks for reaching out. We are sorry for the trouble with Adobe Lightroom's Sync. We are here to help!

Could you please confirm if you recently added a large number of images into Lightroom? What kind of files are you working with JPEG or RAW photos and videos? Have you tried changing the internet connection type?

 

Please log on to Lightroom Web (https://lightroom.adobe.com) to check any current Sync issues. If there are any sync issues, please click on them to know more, find the original for those images, and back them up safely before you empty the Sync issues from Lightroom Web.

 

Please let us know if this helps!
Regards,
Sameer K

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices