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Amarindernz
Participant
November 6, 2021
Question

Lightroom is not working,, its showing upgrade to premium

  • November 6, 2021
  • 1 reply
  • 197 views

Hi, i installed lightroom many times but its always showing the same thing to upgrade premium from free version. I cannot able to do anything with this app. I also uploaded screenshot of lightroom app.

 

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1 reply

C
Community Manager
Charlie.DCommunity Manager
Community Manager
November 8, 2021

Hello @Amarindernz 

Some features do require a subscription.  For example, to edit any Raw image, or to use our new Masking edit feature... these things require a paid membership.

 

To be sure I understand your question, are you expecting to see that your account is already subscribed?  I see no subscription for your account, but if you believe you are subscribed, and Apple shows you are subscribed, and you are signed into Lightroom with the correct account, please try Restore Purchase.  More help here: https://helpx.adobe.com/lightroom-cc/kb/lightroom-mobile-in-app-purchase-issue.html 

 

Thank you!

    A
    AmarindernzAuthor
    Participant
    November 11, 2021

    Thanks for you reply. Yes your answer make some sense. Actualy from past few months i was opening the raw files but i dont know how it was working before. After update or something gone wrong i think. But someone gave me idea to choose .dng file instead of raw. 
     Problem solve. Cheers..

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