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Participant
September 17, 2020
Question

Lightroom mobile(Android) not showing presets and images

  • September 17, 2020
  • 1 reply
  • 466 views

Подскажите пожалуйста где облако свое найти пользуюсь через телефон, пишит синзронизировпно в облако но не где не могу найти эти фото

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1 reply

Akash Sharma
Legend
September 18, 2020

Hi there,

 

Not sure if I understand correctly, sorry about the trouble caused. Could you please elaborate and provide some more details about the issue? 

 

Are you not able to find your synced images on Lightroom mobile?

 

If so,  please let us know the version of Lightroom you are using along with the device (operating system) you are using it on.


Do you see your presets and images on Lightroom Web? Link: https://lightroom.adobe.com/ 


Are you using the free version of Lightroom mobile? If yes, the presets are stored locally on the mobile device & re-installing them may have removed the data related to the app. You can try restarting the mobile device to check if that helps.

 

Thanks! 

Akash

 

 

Participant
September 18, 2020