Lightroom Mobile App Won't Import Photos from my Device

Forum|Forum|5 years ago
January 28, 2021
1 reply
273 views

I have an iPhone 11 and Lightroom won't import photos from Camera Roll. I've noticved that import from "All Photos" is grayed out, yet I have it allowed in my iPhone "Photos" settings? Any help would be great.

Thanks - Tony

This topic has been closed for replies.

C

Charlie.D

Adobe Employee

In iOS Settings > Privacy > Photos > Lightroom, ensure All Photos is enabled (not Selected Photos or None).

In iOS Settings > Privacy > Files and Folders, change Lightroom to Off and then back On. Some users report this helps in cases where one is trying to import from an attached storage device (SD card, camera, other iOS device, etc)

Does this help?

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