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Gabo98A7
Participant
October 22, 2020
Question

Lightroom Mobile has reset

  • October 22, 2020
  • 1 reply
  • 342 views

I use Lightroom mobile 5.4.2 on IOS, a while ago I did not use it and had more than 500 photos and presets saved in the app, now when I go back in, everything is deleted and is reset and I would like to recover all that. It seems bad to me how the app works.

Thanks.

This topic has been closed for replies.

1 reply

I
Community Manager
Ignacio B.Community Manager
Community Manager
October 22, 2020

Hi,
 
can you please specify with what you mean with when you "go back in"?
Does it mean that you started the app again or that you had to log in again?
Did you uninstall the app in between usage?

Thanks,
Ignacio

    G
    Gabo98A7Author
    Participant
    October 22, 2020

    I mean when I started the app again, I didn't uninstall the app and the time period without using it was like 15 days or a little more.

     

    Thanks,

     

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